Policies

Direct Shipping

• 1-2 items is $6.00
• 2-4 items is $9.00
• 5-8 items is $12.00
• 9-11 items is $15.00
• 12+ items is $18.00

Contact us for shipping rates to Canada and areas outside the US.

Exchange Policies

• All exchanges must be made within 15 days of order for store credit only.
• The cost of shipping is the responsibility of the customer on non-defective items.
• GenMarie is not responsible for customer exchanges that are not received.
• All defective merchandise must be returned within 15 days of order and will be accepted upon GenMarie inspection. GenMarie will cover customer-shipping expense up to a $6.95 value.

Please address returns to:

GenMarie Exchanges
32 Fern Ave 
East Islip, NY 11730 

Sales Tax

We collect sales tax for orders in New York state.

Other Questions